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Telemedicine Doctor Consultations

Consult a doctor from home, office, or overseas through phone or video.

Sineth Hospitals provides medical telemedicine consultations for selected non-emergency medical concerns, follow-up care, chronic disease review, and medical advice.

Home/Telemedicine

What is Telemedicine?

Telemedicine allows patients to consult a doctor remotely using a phone call or video call, without needing to travel to a clinic or hospital.

It is useful when the doctor can safely assess the concern using the patient’s symptoms, medical history, previous reports, photos, videos, and available home measurements such as temperature, blood pressure, pulse, or blood sugar readings.

However, telemedicine is not suitable for every medical problem. If physical examination, urgent treatment, or emergency care is needed, the patient may be advised to visit the OPD, arrange a home visit, or go to the nearest emergency unit.

Phone or VideoSelected non-emergency concerns

Consultation by Dr. Seneth Gajasinghe

MBBS (Colombo), MD (Colombo)

Telemedicine consultations are conducted by Dr. Seneth Gajasinghe (MBBS, MD). Patients can receive medical advice, review of reports, prescription guidance, follow-up advice, and care planning for selected non-emergency conditions.

Daytime consultationRs. 1,000
Night consultation after 10.00 PMRs. 1,500

Payment before consultation: Payment should be completed before the consultation. Please send proof of payment through WhatsApp or the agreed digital method. The consultation will be arranged once payment is confirmed.

When Telemedicine Can Be Useful

  • Follow-up consultations
  • Review of laboratory reports
  • Chronic disease review
  • Minor non-emergency symptoms
  • Medication review
  • Second opinion discussions
  • Health advice for overseas Sri Lankan patients
  • Coordinating care for family members in Sri Lanka

When You Should Seek Emergency Care

Telemedicine is intended for selected non-emergency medical concerns. It should not be used when urgent physical assessment or emergency treatment is needed.

Please seek immediate emergency care or visit the nearest hospital emergency unit if the patient has:

  • Severe chest pain
  • Severe breathing difficulty
  • Stroke symptoms
  • Unconsciousness
  • Seizures or fits
  • Severe bleeding
  • Major injury or trauma
  • Severe dehydration
  • Rapidly worsening condition
For Sri Lankan PatientsLOCAL

Telemedicine for Sri Lankan Patients

For patients in Sri Lanka, telemedicine can reduce unnecessary travel, waiting time, and inconvenience. It is especially useful for follow-up discussions, report review, selected minor illnesses, chronic disease review, and situations where the doctor can safely advise without immediate physical examination.

  • Voice or video consultation
  • Medical advice and prescription guidance
  • Review of reports and previous treatment
  • Follow-up care
  • Referral to OPD or home visit if examination is needed
  • Suitable for selected non-emergency concerns
Book Appointment0 727 725 725
For Overseas PatientsINTERNATIONAL

Telemedicine for Overseas Patients

Sri Lankan patients living overseas can consult Dr. Seneth Gajasinghe for medical advice, report review, second opinion discussions, and guidance regarding care for family members in Sri Lanka.

This service is useful when you need a trusted Sri Lankan doctor who understands local healthcare systems, available services, and family care needs.

  • Voice or video consultations across time zones
  • Report review and second opinion discussions
  • Guidance for ongoing medical conditions
  • Support for coordinating care for relatives in Sri Lanka
  • Consultations in English or Sinhala
  • Referral guidance when local emergency or specialist care is needed
Book AppointmentWhatsApp Us

How It Works

  1. Book your appointment online, by phone, or through WhatsApp.
  2. Share your symptoms, previous reports, medication list, and relevant photos or videos if needed.
  3. Complete the payment and send proof of payment.
  4. Receive your consultation by phone or video call.
  5. Receive prescription guidance, follow-up advice, or referral advice as appropriate.

Digital Consultation Workflow

Telemedicine consultations at Sineth Hospitals are supported by structured digital communication.

Patients may send reports digitally before the consultation and may receive prescriptions, diagnosis summaries, invoices, and follow-up instructions digitally after the consultation.

These records help maintain continuity between telemedicine, OPD care, laboratory testing, and home-based medical care.

Learn about the Patient Health Portal →

FAQ

Frequently Asked Questions

Telemedicine allows patients to consult a doctor remotely using a phone or video call without visiting a clinic or hospital.

No. Telemedicine is not suitable for emergencies such as severe chest pain, breathing difficulty, stroke symptoms, unconsciousness, severe bleeding, seizures, major injuries, or rapidly worsening illness. Please seek emergency care immediately.

Yes, when medically appropriate. The doctor may provide prescription guidance after assessing your symptoms, history, and available information.

Yes. Overseas Sri Lankan patients can use this service for medical advice, report review, second opinion discussions, and care coordination for family members in Sri Lanka.

Please send your main symptoms, duration of illness, current medications, allergies, previous reports, and relevant photos or videos if needed.

If physical examination is needed, the doctor may advise you to visit the OPD, arrange a home visit, or attend the nearest appropriate medical facility.

Need a Telemedicine Consultation?

Book a phone or video consultation with Sineth Hospitals for selected non-emergency medical concerns, follow-up advice, report review, or overseas patient support.

Book Telemedicine ConsultationCall NowWhatsApp

Need Medical Care at Home?

Don't wait. Call us now for immediate home-based medical care. Available 24/7.

0 727 725 725