Last updated: 12 April 2026
1. Introduction
This Privacy Policy applies to Sineth Hospitals and the following websites operated by us:
- sinethhospitals.com (main website)
- suwanews.sinethhospitals.com (Suwa News health portal)
By accessing any of the above websites, you agree to this Privacy Policy. This policy does not apply to other subdomains under sinethhospitals.com that operate independently.
2. Information We Collect
Automatically collected:
- IP address and browser information
- Pages visited and time spent on our site
- Referral source (how you found us)
- Cookies and similar technologies
Voluntarily provided:
- Appointment bookings: name, phone number, address, appointment type
- Patient registration: name, date of birth, contact details
- Contact form submissions: name, email, message
- Newsletter subscriptions: email address
We do not collect sensitive medical records through this website. Patient health information is managed securely within our internal patient management system and is not stored on our public-facing website servers.
3. How We Use Your Information
- To process and confirm appointment bookings
- To respond to your enquiries and contact form submissions
- To send appointment reminders and confirmations via email or SMS
- To send newsletters to subscribers (you may unsubscribe at any time)
- To improve our website and services using anonymous analytics data
- To display relevant advertisements via Google AdSense
4. Cookies
We use cookies for the following purposes:
- Session management (login state for the patient portal)
- Language preference
- Google Analytics — to understand how visitors use our site (anonymised)
- Google AdSense — to display interest-based advertisements
You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of the patient portal and appointment forms.
5. Third-Party Services
- Google Analytics (G-NJCP096TK0) — anonymous traffic analysis. Google Privacy Policy
- Google AdSense (ca-pub-3214413788892508) — display advertising. May use the DoubleClick cookie.
- Google Fonts — typography rendering (no personal data transmitted beyond IP).
- Bootstrap CDN / Font Awesome CDN — front-end assets delivery.
To opt out of personalised Google ads: google.com/settings/ads
6. Data Sharing
We do not sell, rent, or trade your personal data. We may share data in the following limited circumstances:
- With service providers who assist in operating our website (under strict confidentiality)
- When required by law or by a court order
- With your explicit consent
7. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.
8. Children's Privacy
Our website services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Unsubscribe from our newsletter at any time
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised date at the top of this page will be updated accordingly. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related enquiries: